Privacy Policy

Lily Pad – A Soft Place to Land, Inc. (“Lily Pad,” “we,” “us,” or “our”) values and respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a donation, complete a volunteer form, or otherwise interact with us online.

Lily Pad – A Soft Place to Land, Inc. is a 501(c)(3) non-profit organization recognized by the Internal Revenue Service. Donations may be tax-deductible to the extent allowed by law.

1. Information We Collect

We collect two primary types of information:

Personal Information
This includes any information you voluntarily provide, such as your name, email address, phone number, mailing address, organization affiliation, and donation details.

Payment Information
We do not collect or store your credit card, debit card, or bank account information. All donations are processed through our third-party payment processor, GiveButter. GiveButter collects payment information on our behalf and provides us with transaction details necessary to track and acknowledge contributions.

Non-Personal Information
This includes data collected automatically, such as your IP address, browser type, pages visited, session duration, and general geographic location. We may use cookies and other tracking technologies to improve site performance and user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process donations and provide donation receipts

  • To respond to inquiries or provide requested information

  • To register and manage volunteer involvement

  • To send organizational updates, newsletters, and event invitations

  • To improve the design and functionality of our website

  • To comply with applicable laws and regulations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with service providers that assist us in operating our organization. These providers are contractually obligated to keep your information confidential and to use it solely for the purpose of providing services to Lily Pad.

Examples of these services include donation processing, email communications, and website hosting.

We may also disclose your information if required to do so by law or if necessary to protect our legal rights or the safety of others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track site performance, and collect analytical data. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly as a result.

5. Data Security

We use reasonable administrative, physical, and technical safeguards to protect the information we collect. While no method of transmission over the Internet or electronic storage is guaranteed to be secure, we strive to maintain the confidentiality and integrity of your personal data.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of future communications

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information without parental consent, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website and will include the date of the last update.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lily Pad – A Soft Place to Land, Inc.
Greer, South Carolina, USA 29650
Contact@LilyPadInc.org
(864) 884-2762

Effective Date: July 10, 2025
Last Updated: July 10, 2025